Have questions about our shipping policies? Here are some basic answers to cover the basics!
Orders are shipped through Canada Post. At this time we are only able to ship to Canadian residents.
Our shipments are priced based on weight, order location, and packaging dimensions. Calculated shipping options can be found on the "Checkout" page.
We also offer FREE shipping on all orders over $150 and a $5 flat rate fee for Edmonton, AB and surrounding areas.
The delivery standard for regular mail sent inside Canada is:
1-5 business days for local mail and 5-8 business days within the province.
*These time frames are not guaranteed, as weather and mail volume can affect delivery.
We order our mailers exclusively from Ecoenclose and choose low impact, recyclable materials whenever possible. We also reuse boxes from previous orders after sanitizing to minimize waste.
We write personalized notes for all of our orders on cards made from recycled paper. We also use biodegradable paper bags and tissue paper for local orders.